Delete your account

Delete your account from the app

You can delete your roam your way account yourself, at any time, without contacting us:

1. Open the roam your way app and make sure you are signed in.
2. Tap Profile in the bottom navigation bar.
3. Scroll to Delete Account at the bottom of the page.
4. Tap Delete my account.
5. Type DELETE to confirm, then tap Delete.

Deletion begins immediately and cannot be undone. You will be signed out as soon as it completes.

If you cannot access the app

If you have lost access to your account or can no longer install the app, email privacy@roamyourway.app from the address you signed up with and ask us to delete your account. We will verify the request and action it within 30 days.

What is deleted

Deleting your account removes your account and the data associated with it from our systems within 30 days:

• Your profile — name, email address, avatar and preferences
• Your trips, itineraries, hotels, bookings and map data
• Your wishlists, checklists and budgets
• Sharing records and trip invitations you created
• Notifications, notification preferences and device push tokens
• Product analytics events associated with you
• Subscription records held for your account

What is kept, and why

Two things survive deletion, because erasing them would remove other people's data along with yours.

• Shared expenses on someone else's trip. Costs and settlements you recorded on a trip belonging to another traveller stay on that trip, so the people still on it keep a complete record of who paid for what. Shared expenses on your own trips are deleted with the trip.
• Messages in a trip conversation. A trip's conversation is communal. When you delete your account we remove your membership of every conversation, delete outright any conversation where you were the only remaining participant, and replace your name and email address on the messages you sent with an anonymous marker, so they appear as sent by a former traveller. The text is kept because it is part of a conversation other people took part in.

If something you wrote needs removing, email privacy@roamyourway.app and we will handle it as an erasure request under the GDPR.

Retention period

Account data is removed from our production systems within 30 days of your request. Backups are cycled out on the same schedule. We may retain a minimal record of the deletion itself where we are legally required to.

For the full picture, see our Privacy Policy — deletion and retention are covered in Section 8.